Ian Houghton is a bestselling author in customer service, an international speaker and has consulted over 150 businesses worldwide. He takes a unique and powerful approach to surgical consulting. Believe it or not, he uses the exact same methods he used in his family's restaurant for their restaurant to become a ‘Michelin Accredited’ restaurant and Winner of ‘Best restaurant in the Country’ as voted for by ‘the people’, plus he increased net profits from 6 to 7 figures in under 12 months (from existing customers only). Ian spent his entire life in the hospitality industry and takes a very simple three step approach to consulting plastic and reconstructive surgeons. First, the product/service must be perfect, then the staff must be correct with the same end goals in mind as the owner. Lastly, the process in which the business runs. Although this may sound strange, believe it or not there is no difference to running a surgery then running a restaurant or any business. Ian’s approach is not only unique but it costs little to no money to implement. These three steps get surgeons ‘out of the weeds’, while allowing their practice to run while they are not working in it, should they have a partner. However more importantly the owner will become more under control of their practice, which has a knock on effect to having quality time without pressure to spend with their loved ones. He does this by fixing the operational hiccups that so often cause cash flow problems, which can be so devastating to practices and their owners, especially in the early days. Not only that but Ian has extensive and successful knowledge in Digital Marketing, where he is able to generate large amounts of red hot leads that convert into sales predictably.
In 2009 Ian Houghton was inducted into the ‘International Investors Hall of Fame’ by Real Estate mogul Robert and Kim Kiyosaki due to his outstanding achievements as a Real Estate Investor. Ian Houghton bought and owned 96 investment properties in under 12 months which were valued at over $4,500,000. Today he uses these skills to teach others how to become highly successful as a real estate investor and help them achieve their financial goals of becoming financially free forever.
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